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14Review(s) Star Rating

IMS Heat Pumps

IMS Heat Pumps Contact Details

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24 Lucas Works
Sheffield Road
Dronfield
Dronfield
S18 2GG

About IMS Heat Pumps

IMS Heat Pump Installers

Established in 1997, IMS Heat Pump Installers are a friends and family company with offices in Perth and Sheffield.

With over 25 years’ experience, IMS Heat Pump Installers are one of the UK’s leading Ground & Air Source Heat Pump installation experts in the UK.

We are proud of our excellent designs, installed by our skilled and knowledgeable Engineers, ensuring that our customers’ bespoke systems provide them with all the heating and hot water that they need.

We know that a well designed, well installed heat pump, simply works!

Why Choose IMS?
Industry Leading Experience
With over 25 years of experience and hundreds of heat pump projects completed by our team, IMS Heat Pumps are specialist ground and air source heat pump installers.

Award Winning, MCS Accredited and Heat Geek Certified we are a trusted heat pump partner.

Leading Brands
IMS Heat Pumps work with closely with the brand leaders. Installing products known for their quality, performance and excellent warranties.

Independently Validated Design
IMS Heat Pumps are members of the Energy Performance Validation Scheme and our heat pump system designs are independently validated giving our customers additional peace of mind. Our installations simply work!

In house MCS Design
IMS Heat Pump Installers provide a single point of responsibility for the design and installation. With Heat Geek technical consultants as well as Heat Geek installers you can be assured that it will be well designed, and well installed!

Dedicated Project Co-Ordination
Our installations are project managed by our operations team to integrate with your build program. We liaise with your main contractor and tradespeople to coordinate site planning and project delivery.

Heat Pumps
A Heat pump is the best low carbon heating solution for a residential or commercial building. There are many different types of heat pump system, all of which bring different benefits to property owners in the UK. A heat pump can reduce your utility bills, reduce your carbon footprint, and funding is available for most domestic clients and property Landlords.

Air Source Heat Pumps.
The Air Source Heat Pump (ASHP) extracts heat from the outside air and distributes it indoors through heating and hot water systems. Most property owners installing an Air Source System can benefit from the new Boiler Upgrade Scheme in England, or the Home Energy Scotland Loan in Scotland.

This system is particularly suitable when outside ground space is limited. A Ground Source Heat Pump requires trenches or boreholes to be dug, whereas an Air Source Heat Pump fan unit can be attached to an external wall. This type of heat pump can deliver efficient heat to the property regardless of climate, weather, or temperature.

Ground Source Heat Pumps
A ground source heat pump (GSHP) extracts heat directly from the ground. The sun heats the earth every day, meaning the rock or soil beneath the surface can offer a natural source of consistent low-grade heat.

Property owners can install a vertical or horizontal ground source system. The former uses deep drilled boreholes, and the latter uses shallower trenches. The system circulates a solution through pipes or loops, which absorbs the underground heat and filters it through a heat exchanger into the pump.

A ground source heat pump is a super-efficient heating system, delivering year-round heat to residential and commercial properties.
IMS Heat Pumps. 5 out of 5 based on 14 ratings.

Reviews & Testimonials for IMS Heat Pumps

5 star review
Before meeting Suzzane I contacted several companies. IMS were the only company that were fully prepared for my meeting. Suzzane came over as being very knowledgeable and got the business instantly. Co-ordination from the contracts department ( Steve ) was spot on and the flexibility perfect as I'm doing a self build. The installation by John, again was spot on, I like a nice tidy job, pipework looks great and straight. I am a bit of a perfectionist so I am very happy. I can only recommend IMS to do the work, end off.
May 13, 2023
Testimonial by
Brod
5 star review
Very helpful from all staff and departments involved. Quick to respond to any questions that arose.
March 20, 2023
Testimonial by
J Main
5 star review
We were really happy with IMS Heat Pump's service.
March 08, 2023
Testimonial by
lynsey1200
5 star review
New build house, system has been installed professionally, Installers worked with the building contractor in a professional manner, system working great,
February 16, 2023
Testimonial by
rabiburns
5 star review
Fantastic company to work with, very knowledgable and went the extra mile to ensure out installation went smoothly and quickly.
February 08, 2023
Testimonial by
Andrew Nutt
5 star review
Fantastic company to work with, very knowledgable and went the extra mile to ensure out installation went smoothly and quickly.
February 08, 2023
Testimonial by
Andrew Nutt
5 star review
A really helpful team. Great technical advice for what we needed and installed quickly when the team said they would, working in partnership with the other company doing the kitchen installation. A few teething troubles quickly sorted the same day they were raised. The pump is now working well even in cold temperatures. I've rated value for money lower as this is still a really expensive purchase and I hope the costs come down so more people can move to more environmentally friendly heating. - So much better than our old kerosine boiler!
December 22, 2022
Testimonial by
Dr B
5 star review
Owner of a recent New Build; therefore, did not deal directly with IMS Heat Pumps. However, process from initial request through installation to commission was thorough and seamless. Very heat and tidy installation with complete documentation pack provided afterwards. Would highly recommend IMS Heat Pumps for any renewables' installations in Perthshire.
December 16, 2022
Testimonial by
Iain Murray
5 star review
Overall very happy with the supply and installation. There were a couple of issues that were addressed promptly.
December 08, 2022
Testimonial by
DrewJack
5 star review
Very good service from point of initial enquiry to quotation and through to installation. Flexible with regards to installation date. Friendly and considerate installers. We have dealt with a lot of companies during our renovation and IMS have been one of the best, would recommend to anyone.
November 25, 2022
Testimonial by
AlasdairJ
5 star review
Very helpful engineers, a neat and tidy installation
November 08, 2022
Testimonial by
L Miller
5 star review
Really impressed with all the people at IMS. All very knowledgeable and helpful and all actually do what they say they will do. A real pleasure to deal with.
October 25, 2022
Testimonial by
Gary Smith
5 star review
A lovely install in our new build house. Ashp is working well and we’re working it out as we go. Took a couple of attempts to get things just as we liked them but ims were happy to work with us until we were happy.
October 09, 2022
Testimonial by
Robbie Kenny
5 star review
IMS Heat Pumps provided our ground source heat system. I can't recommend them highly enough. We dealt with Emma Bohan who was a delight. Nothing was too much trouble, her friendly proffessional approach help steer us through what would have been a complcated process.
May 15, 2022
Testimonial by
Lynedoch Property Manager

Gallery

Videos

News

Heat Pump Manufacturer Vaillant, in collaboration with renowned property expert and Channel 4 presenter Kevin McCloud, has announced IMS Heat Pumps as one of the winners of its prestigious Vaillant Heat Pump Challenge. The competition sought out the most intriguing and innovative heat pump projects in the United Kingdom, shedding light on the practicalities and benefits of installing and living with this low-carbon heating technology.

IMS Heat Pumps, who have offices in Sheffield and Perth, are one of the UKs leading heat pump experts who have completed over 300 installations in past 3 years alone. No strangers to challenging heat pumps installations, their winning entry showcased a Grade-II listed barn conversion. Despite initial scepticism about installing a heat pump in a 400-year-old stone cottage, IMS Heat Pumps successfully navigated the challenges posed by the heritage features, including 2'6'' thick walls and an 18-foot-high kitchen apex. The heat pump system designed and installed by IMS Heat Pumps effectively met the heating and hot water requirements of the property.

The Vaillant Heat Pump Challenge was launched in response to the growing popularity of heat pumps in the UK and the need to address the lingering questions and misconceptions surrounding their installation and functionality. Vaillant's research revealed that many installers and homeowners hesitate to embrace heat pump technology due to concerns about performance in colder weather, operating costs, and compatibility with different types of homes.

IMS Heat Pumps, with their outstanding project submission, emerged as one of the winners of the Vaillant Heat Pump Challenge, demonstrating that correctly designed and correctly installed heat pumps do work and are suitable for almost any home.

The homeowner, taking advantage of the Boiler Upgrade Scheme (BUS), reduced their initial installation costs and reported that the running costs of the heat pump system were comparable to gas. Even during the coldest months, with temperatures plummeting to -7°C, the homeowner expressed satisfaction with the warmth and comfort provided by their home.

As part of their victory in the Vaillant Heat Pump Challenge, IMS Heat Pumps will have the incredible opportunity to film alongside Kevin McCloud, showcasing their winning project and sharing their expertise with a wider audience. This recognition further solidifies IMS Heat Pumps' position as a leader in the field of heat pump installations, demonstrating their commitment to innovation, problem-solving, and exceptional customer satisfaction.

"We are absolutely thrilled to be named one of the winners of the Vaillant Heat Pump Challenge," said Emma Bohan, General Manager of IMS Heat Pumps. "This recognition highlights our dedication to overcoming challenges and delivering efficient, sustainable heating solutions for homeowners. We are excited to collaborate with Vaillant and Kevin McCloud and showcase our winning project, inspiring others to embrace the potential of heat pump technology."

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IMS Heat Pumps Branches

Unit 3, Ruthvenfield Way, Inveralmond Industrial Estate, Perth, PH1 3UF

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