Mears, as the principle partner, will provide a single 24 hour call centre service for all tenants of Family Mosaic and be responsible for responsive, void, gas maintenance, property surveying and estates management services.

Family Mosaic is a current client of Mears and is one of the largest Registered Social Landlords in the UK, providing homes and housing services to around 45,000 people in over 20,000 homes across London and the Home Counties. Family Mosaic offers a diverse range of housing and support related services including; general needs housing, sheltered housing, housing with extra support, a temporary housing department, leasehold management and a tenant support service.


Commenting, Bob Holt, Chairman of Mears said: "The provision of value for money services to the public sector is vital both for the UK economy and the future of Mears. We have long held the view that in terms of quality of service Mears are second to none. This award further demonstrates the positioning of Mears as a first class public sector partner.

"We have been working on behalf of Family Mosaic since 2004. This award represents the biggest contract award in Mears' history. We look forward to continuing to serve the tenants of Family Mosaic for many years to come.

"Mears social housing bid pipeline for contract tenders remains in excess of £3 billion and we continue to target customers who share our view of long term partnering arrangements. This together with our recently announced London Borough of Lambeth contract, takes our contract wins this month to £500 million."

(CD)