A new telephone line has opened to give the public advice on how to save energy in their homes and businesses.

The phone line will be run by the Energy Saving Trust (EST) with Careline Services. As well as giving out advice on energy efficiency, it will provide information about existing government schemes like the Carbon Emissions Reduction Target (CERT), which requires energy suppliers to install free or subsidised insulation, and Warm Front, the government's heating grant scheme.

Energy efficiency advisors will be on hand to take calls from the public on the new number of 0300 123 1234.


When the Green Deal launches in the autumn, the advice line will provide information to people wanting to learn more about the scheme. The Green Deal is the coalition's plan to upgrade the nation's draughty homes at no upfront cost.

Climate Change Minister Greg Barker said: "Having a central and trusted advice line is crucial to ensure people have all the right information about how they can save energy and money. This phone line will ultimately be one of the ways the public will be able to learn more about the Green Deal when it is launched later this year, providing information on how people can benefit from this new and groundbreaking scheme."

Philip Sellwood, Chief Executive of the Energy Saving Trust, said: "We’ll continue to help people get the right advice at the right time, giving them the confidence to fit energy saving measures which help them to start saving money on their fuel bills. Drawing on our 20 years of consumer advice experience we'll make sure that the advice given remains impartial and at the highest standard."

(MM/GK)