Interserve has scooped a three-year, integrated facilities management contract with Carphone Warehouse, the largest independent telecommunications retailer in Europe.

Interserve will support more than 3,000 staff across Carphone Warehouse's 32,000 square metre commercial property portfolio, including its headquarters in Acton, call centre in Warrington and distribution centre in Wednesbury.


This new contract will see Interserve redefine service delivery around the customer experience. A 100-strong team will deliver cleaning, catering, post room, porterage, engineering maintenance and security services, along with additional front-of-house, waste management and office services.

Grahame Smith, group property director at Carphone Warehouse commented: "By working with Interserve we have the confidence that the essential services necessary for the smooth operation of key support buildings will be managed effectively, allowing us to focus on our core service delivery to our trading channels. We look forward to working in partnership with a team that is engaged in adding value and developing services that support our business goals."

(CD)