The Company was very different then, having enjoyed a successful growth through the 70's & 80's the Company found a global influx of cheap manufactured far eastern imports threatening the high integrity fastener marketplace.
The timing of Jon's joining couldn't have been better as the group distanced themselves from the type of characters that were beginning to give the industry a bad name, where loyalty and integrity throughout the industry were failing. It was time for change, Hague Fasteners were quick to distance themselves from the unscrupulous names that destroyed the fastener industry’s integrity as they moved around the industry with malpractice.
Hague Fasteners, with their strong family morals, began a new journey, bucking against the trend, to restore faith in the British Special Fastener Industry.
In 1992 Jon joined the Ralin Group Board Of Directors and Hague Fasteners’ transformation truly began.
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Over the next 8 years the individual group Companies were merged into a single Company allowing a firm focus on Customer Service to develop. Hague Fasteners quickly identified, under Jon's leadership, that the industry was flooded with ill practise, inferior materials and suspect quality.
Hague made a firm stance against Far Eastern imported materials and adopted a policy of manufacturing only from high integrity EU/US origin material. Hague Fasteners walked away from contracts they’d serviced for years as they refused to play in a market where price alone was valued over quality, service and integrity.
The sectors serviced for decades by Hague Fasteners soon started to adopt The new Hague ethos. Subsea specifications started to enforce "non far eastern materials" policies. Critical structures around the world had been held together by inferior hardware for too long. Risks were too great and the World once again looked to Hague Fasteners as the solution to their concerns and bolting problems.
In 2002, Jon's wife Claire joined the Company with a focus on Continuous Improvement and Customer Service. A carefully planned relocation in 2008 revolutionised the Company and massive investment in plant, equipment and people has seen Hague achieve record year on year growth in the years since.
It is this strong family driven ethos & morals that sets Hague Fasteners apart in the Special Fastener industry. Fantastic Customer testimonials and feedback continue to be a constant source of inspiration and motivation for the Husband & Wife team that continue to guide the Company and drive improvements and growth. The loyal and long serving staff throughout the Company have been brought up on a diet of completely different ethics to much of the Fastener Industry and it is for this reason Hague Fasteners are enjoying their most successful years to date.
Jon Hague, congratulations on your milestone, looking forward to the next 25 years.
