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26/03/2015
Heat Trust Launch Approved
A new initiative to protect thousands of heat customers has been approved.
Heat Trust is to launch following two years of industry, Government and consumer group collaboration.
Dr Tim Rotheray, Director of the Association for Decentralised Energy, welcomed the announcement: "We are delighted that the scheme has cleared the final hurdle in bringing consumer protection to thousands of homes and businesses connected to district heating.
"As the role of district heating continues to grow in the UK, Heat Trust will be a vital tool to give peace of mind to heat customers. Consumers protected by the Scheme will be afforded a new level of confidence in the quality of service they can expect and a free and independent arbitration service to rely on should there be a problem.
"This scheme shows an industry that takes the initiative and works to ensure that it is able to deliver for consumers. We welcome the creation of Heat Trust and its ambitions to expand to cover more of this growing sector over time."
(CD/MH)
Heat Trust is to launch following two years of industry, Government and consumer group collaboration.
Dr Tim Rotheray, Director of the Association for Decentralised Energy, welcomed the announcement: "We are delighted that the scheme has cleared the final hurdle in bringing consumer protection to thousands of homes and businesses connected to district heating.
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"As the role of district heating continues to grow in the UK, Heat Trust will be a vital tool to give peace of mind to heat customers. Consumers protected by the Scheme will be afforded a new level of confidence in the quality of service they can expect and a free and independent arbitration service to rely on should there be a problem.
"This scheme shows an industry that takes the initiative and works to ensure that it is able to deliver for consumers. We welcome the creation of Heat Trust and its ambitions to expand to cover more of this growing sector over time."
(CD/MH)
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