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Construction News
17/10/2016
Interserve Secures £37.5m Contract
Interserve has secured a £37.5 million contract to provide facilities management (FM) services across eight shopping centres in the UK.
The Group will deliver a range of services for Land Securities' flagship shopping facilities. An additional centre being added to the deal from 2017 in Westgate, Oxford.
Working alongside Land Securities and its M&E supplier NG Bailey, Interserve will deliver security, cleaning, customer service support and waste management services. In addition, 560 employees will transfer to Interserve from previous suppliers as part of the deal.
Joanna Waterman, head of consumer experience at Land Securities, said: "When looking for a new support services provider, we needed a firm who would not only be able to manage the cleaning and maintenance of our shopping centres, but also share our focus on delivering an excellent overall consumer experience across our portfolio."
Adrian Ringrose, Interserve's chief executive, added: "The creation of this partnership is testament to our ability to deliver a cost-effective and integrated service for the retail sector.
"The customer experience is a critical part of the retail offering and we will work with Land Securities to create the best possible experience for visitors and employees at their centres."
(LM/MH)
The Group will deliver a range of services for Land Securities' flagship shopping facilities. An additional centre being added to the deal from 2017 in Westgate, Oxford.
Working alongside Land Securities and its M&E supplier NG Bailey, Interserve will deliver security, cleaning, customer service support and waste management services. In addition, 560 employees will transfer to Interserve from previous suppliers as part of the deal.
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Joanna Waterman, head of consumer experience at Land Securities, said: "When looking for a new support services provider, we needed a firm who would not only be able to manage the cleaning and maintenance of our shopping centres, but also share our focus on delivering an excellent overall consumer experience across our portfolio."
Adrian Ringrose, Interserve's chief executive, added: "The creation of this partnership is testament to our ability to deliver a cost-effective and integrated service for the retail sector.
"The customer experience is a critical part of the retail offering and we will work with Land Securities to create the best possible experience for visitors and employees at their centres."
(LM/MH)
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