Sir Mark Worthington will provide independent, impartial decisions as well as advice on how to make a complaint and will build relationships across industry and community groups, local authorities, HS2 Ltd and contractors.
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Having worked as Baroness Thatcher's private secretary from 1992 to 2013 and director of her private office, Sir Mark has more than 20 years of experience working with governments and has served as Director of the Margaret Thatcher Foundation.
Speaking on his new role, he said: "As we deliver HS2, the new high speed railway our country needs for growth, regeneration and better journeys, it is vital that we do so with respect and fairness to those impacted by construction.
"I'm looking forward to taking up this post and working hard to ensure residents and businesses along the route know they can seek fair and independent resolution of complaints if necessary."
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