Legal & General is set to change the way its buildings are managed with a new game-changing operating model.

The new model addresses a shift in service standard requirements as sustainability, health and wellbeing, and productivity of staff, are all now recognised as board room level issues that affect overall business performance.

The company is embedding a Facilities Management Integrator (FMI) Partner into its model in order to provide a more data-led, agile service for its occupiers, which can be tailored and flexed to their specific requirements.


Bellrock Properties & Facilities Management Limited (Bellrock) will serve as the company's new FMI Partner. Bellrock has specialist skills in being able to provide real-time data on buildings and supply chain performance which will allows the firm to maximise the benefits a well-run building can offer. This will lead to improved energy efficiency, better sustainability credentials, and buildings performing more efficiently, meeting occupier's requirements and expectations.

Bill Hughes, Head of LGIM Real Assets, said: "This new approach should be a game changer for the property management industry and will separate the winners from the losers, redefining how we manage our buildings. It creates transparency to build customer trust, employment to fill the skills gap in property management and innovation to future proof our assets. It also encompasses cutting-edge business practices and advances the use of data as a means of measuring, monitoring and maintaining consistent standards."

(CM/MH)