High numbers of customer complaints, longwinded and duplicated processes, breakdown in processes, high business risks, staff complaining about no business transparency or confusion?

Any of this sound familiar, do any of these currently affect your business?

You'll be forgiven for thinking, how do you put it right? It's a lot of work; it’s going to cost a fortune; we must focus on one at a time to get it right - WRONG!

ISO 9001:2015 Quality Management systems are designed to identify and mitigate risk to your business.


Common benefits Jeff Ayres & Associates clients have discovered through ISO 9001 Certification include:

• Increased quality of products and services

• Increased customer retention

• More efficient Processes

• Mitigation of business

• Increased Brand image and reputation

• Clear Objectives, training, and processes for staff

• Reduction in customer complaints because of increased service

Sounds too good to be true doesn't it? We'll show you it's true.

ISO 9001 is internationally recognised as a corner stone for Quality of products and services, and it can be implemented on a workable budget and within a timeframe to suit your business or organisation's needs.

To find out how your business can benefit contact Jeff Ayres & Associates on 01268 730574 or info@jeffayres.co.uk