ISG has been appointed to fit-out the UK Government hub at the Arena Central area of Birmingham.

The hub will house HM Revenue & Customs' Birmingham Regional Centre alongside civil servants from the Valuation Office Agency (VOA) and Department of Work and Pensions (DWP).

The award follows ISG's appointment to a similar scheme in Cardiff, also procured via the Government Hubs Fit-Out Framework programme.

ISG will fit out the newly constructed 14-storey building, which will be home to HMRC’s Birmingham Regional Centre bringing staff together in a purpose-built facility, with the flexibility and advanced technology infrastructure to support the government agency’s future workspace demands.


The fit-out encompasses the delivery of majority open plan office accommodation, as well as meeting room suites and cellular offices. There will also be works to a basement car park and new public amenity area. The modern design and layout will enable disparate teams to come together, supporting the government’s target to streamline its estate as well as work processes. The project is set to commence in November 2020, with completion scheduled for autumn 2021.

Wayne Flannery, ISG's Midlands regional director, commented: "HMRC has an ambitious programme to future-proof its physical estate and optimise its office space to meet growing digitalisation demands. By adopting a framework procurement approach, HMRC has recognised the significant benefits of early contractor engagement and active collaboration to explore and implement the most efficient delivery programmes for these key regional hubs."