The water company's largest ever smart water metering installation programme is already helping customers better understand their water usage, plus detecting leaks quicker both on the customer side and across its network, in a bid to save this precious resource and money off bills.
The programme has also saved Anglian Water customers approximately £15 million off annual water bills, last year alone, which equates to an average of £251.97 per customer.
Since the first meters were installed in 2020, Anglian Water has helped customers find and resolve more than 100,000 leaks at their properties.
As well as helping finding and fixing customer-side leaks, Anglian Water continues to plough more resources into finding and fixing leaks in its vast network that could stretch to Sydney and back if put end to end, using innovative techniques and a bigger team than ever before, driving down leakage rates to industry leading low levels and half as many leaks as any other water company per kilometre of water main.
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In addition to the millions of pounds worth of savings on water bills, by detecting leaks in customers’ homes sooner, the smart meters have also saved customers from a potentially costly clean up from water damage to their homes and belongings from leaks that may have otherwise gone unnoticed.
Ian Rule, Director of Water for Anglian Water said: "Through our smart meter programme, we’re helping our customers to understand their water usage and help spot when pipes or appliances in their home may be costing them and the environment unnecessarily.”
"As the driest region of the country, most vulnerable to the impacts of climate change and with the fastest growing population, we're planning now for a future with more people and fewer raindrops. We invest heavily into resilient infrastructure and continue to drive leakage in our networks down to industry leading low levels. But we all play a part in using water more sustainably, to keep as much water in the environment as possible, and we recognise our role in helping our customers to use less and save more too.
"So far, we've fitted more than half a million smart meters in customers’ homes and we’re already starting to see significant reductions in the amount of water we need to abstract from the environment as our customers use their smart meter data to reduce their water usage. This is really helping to protect our regions precious rivers and the ecosystems that depend upon them."
