TrustMark has approved FENSA Ltd and Exor Management Services as scheme operators to help sign up firms to the award-winning Government-backed initiative which helps householders find trustworthy tradespeople to make improvement and repairs inside and outside the home.

TrustMark now has 24 registered scheme operators and close to 14,000 approved firms, but FENSA has the potential to be the largest approval body within the scheme with scope to add another 9,300 firms to the register of reputable tradesmen over coming months.

Set up by the Glass and Glazing Federation (GGF) and other industry bodies in 2002, FENSA is the original Competent Persons scheme which enables companies that install replacement windows and doors to self certify compliance under Approved Documents L and N of the Building Regulations.


The FENSA standard is widely recognised as the industry standard for self certification schemes. An independent report commissioned by the department for Communities and Local Government found FENSA to be the most successful of all competent schemes to date in the UK, across all industries.

Graham Hinett, Chief Executive of FENSA said: “Becoming an approved scheme operator for TrustMark is strategically important for FENSA, offering our registered businesses the real opportunity to generate more business from homeowners who care about quality. FENSA firms can provide householders with peace of mind because they demonstrate professionalism and integrity.

“Being TrustMark approved will help deliver a competitive advantage for the 9,300 FENSA registered businesses that are eligible to apply.”

(CL/SP)